When you register with SuperAce, where does your information go, how is it used, and how well is it protected? This page covers everything in plain English. It takes about ten minutes to read — but it's worth knowing.
Our commitment to protecting your privacy
All your personal information and payment data at SuperAce is stored on servers secured with 256-bit SSL encryption — the same standard used across the banking industry.
Your mobile number, name, and payment details are never sold to advertisers, data brokers, or any third party. At SuperAce, your data is used exclusively to serve you.
SuperAce only collects the information strictly necessary to provide its services. No excessive data is requested, and no unnecessary data is retained.
You have the right to view, correct, or request deletion of your data — and you can exercise this right at any time through our support team.
SuperAce's security system monitors for unusual activity around the clock. If any suspicious login or transaction is detected, an automated alert is triggered immediately.
Most sites write their privacy policies in such complex legal language that they're nearly impossible to understand. SuperAce has written this policy in plain, straightforward English so every member can fully understand it.
This privacy policy applies to all members and visitors who use SuperAce's website and mobile app. Continued use of the platform constitutes acceptance of this policy.
SuperAce collects certain information during registration and platform use, along with the reasons why each piece of data is needed.
SuperAce never stores your password or full payment PIN under any circumstances. This information exists in our systems only in encrypted form.
SuperAce uses your data only for limited, defined purposes, which are clearly outlined below.
SuperAce does not build advertising profiles from your data or share it with third parties for marketing purposes.
SuperAce's website and app use cookies — small data files stored on your device. Learn how they work.
You can disable cookies through your browser settings, though doing so may affect certain features — particularly login sessions.
SuperAce does not use cross-site tracking or third-party advertising cookies. Once you leave SuperAce, you will not be tracked.
SuperAce uses multiple industry-standard security technologies together to protect your data. We don't rely on a single method — protection is built across multiple layers.
No system is 100% secure — and we believe in being upfront about that. That said, SuperAce is committed to maintaining the highest technical standards at all times. In the event of any security incident, affected members will be notified as quickly as possible.
As a SuperAce member, you have certain rights over your own data — and you can exercise them at any time.
To exercise any of these rights, email support@superace-taka.com or reach out via live chat. Requests are typically handled within 7 business days.
SuperAce does not retain your data indefinitely. Retention periods vary depending on the type of information.
Once the retention period expires, your data is either securely deleted or anonymised in a way that makes it impossible to identify any individual.
For any questions, requests, or concerns regarding your personal information, please contact the SuperAce Privacy Team.
If any significant changes are made to this privacy policy, members will be notified in advance via platform notification. The date of the most recent update will always be shown at the top of this page.
Concerns about personal data security on online platforms in Bangladesh are completely valid — and understandable. Reports of online fraud surface every day, so it makes sense to think carefully before sharing your mobile number or financial details anywhere online.
SuperAce takes this concern seriously. When you make a deposit using your bKash number, that number is used solely for that single transaction — it never enters any marketing database or gets sold to advertisers. SuperAce's business model is built on revenue from betting services, not on selling your data.
You might wonder whether sharing your details with a betting site is a good idea. At SuperAce, registration requires only the minimum: your name, mobile number, and date of birth. A national ID is only requested for large withdrawals or specific circumstances — not from every member.
One more thing — SuperAce can see your betting history. That's no secret. But this data is used solely for your benefit: showing relevant bonuses, keeping your account secure, and improving the platform. Your betting habits are never shared with any outside party.
One last thing — you also play a role in keeping your account safe. Use a strong password, keep two-step verification enabled, and contact Support immediately if you notice anything suspicious. When you and SuperAce work together, your account security is significantly stronger.
What Members Often Ask
Your privacy and data security are our top priority. Register now and claim a 150% bonus on your first deposit.